Enterprise IT.
Local Support.
CXIT keeps businesses across the Garden Route connected, productive and protected — with managed IT, cloud, cybersecurity and networking backed by a team you can actually pick up the phone to.
- 15+
- Years combined experience
- 24/7
- Monitoring & alerts
- <1h
- Average response time
- 100%
- Local Garden Route team
What we do
Everything your business needs, from one local team.
Most Garden Route businesses end up with technology stitched together over years: a laptop supplier here, a fibre contract there, an email account nobody can administer and a camera system somebody's cousin installed. CXIT takes responsibility for the whole picture — support, cloud, security, connectivity, phones, cameras and backups — so there is a single number to call and a single team accountable when something isn't working.
Managed IT Support
Proactive monitoring and unlimited remote and onsite support for every laptop, desktop and server in your business, with one predictable monthly fee and a local engineer who already knows your setup.
Microsoft 365 & Cloud
Email, Teams, SharePoint and OneDrive set up properly, secured with multi-factor authentication and licensed correctly, plus migrations from older mail systems handled after hours.
Cybersecurity
Endpoint protection, email filtering, patching and staff awareness training that together stop the ransomware, phishing and invoice-fraud attempts local businesses receive every week.
Networking & Wi-Fi
Business-grade fibre, managed switching and mesh Wi-Fi designed for real coverage, with LTE failover and UPS protection so load shedding and line faults don't stop the day.
VoIP Solutions
Cloud phone systems with clear calls, mobile apps, call recording and simple call flows, so your team can answer the business number from the office, home or the road.
CCTV & Access
HD and 4K IP camera systems with recorders sized for the retention you need, smart motion alerts and secure remote viewing from your phone wherever you happen to be.
Server Management
On-premises, hybrid and hosted servers deployed, patched and monitored around the clock, with capacity and hardware lifecycle planning so nothing fails as a surprise.
Backup & DR
Automated local and offsite backups with documented restore testing, so a failed drive, a deleted folder or a ransomware event becomes an inconvenience rather than a crisis.
Why CXIT
Enterprise-grade tech, with a handshake behind it.
We combine the tools and processes of a big-city IT firm with the accountability of a neighbour. When something breaks, you call us — not a ticket queue in another country.
Truly local
Based in Knysna & Sedgefield. Onsite where and when you need us.
Fast response
Average <1h response, remote fixes in minutes.
Security-first
Every stack we deploy is patched, backed up and monitored.
Honest partnership
No jargon, no lock-in, no surprises on your invoice.
Who we serve
Trusted by Garden Route businesses.
From boutique hotels to legal firms, we look after the technology that keeps local businesses running.
Each of these industries leans on technology in a different way. A guest house needs guest Wi-Fi that stays separate from the office network, a booking system that never loses a reservation and cameras covering the entrance and parking. A medical or legal practice has patient and client records to protect, retention obligations to meet and strict expectations around confidentiality, so encryption, access control and tested backups matter more than raw speed.
Restaurants and retailers care about card machines, point-of-sale uptime and keeping trading through load shedding. Accountants live inside email, cloud practice software and large file transfers during deadline season. Schools juggle hundreds of devices, content filtering and shared logins. We shape the same core managed IT service around whichever of those pressures applies to you, rather than selling one fixed package to everybody.
Seasonality is the other factor unique to this coast. Trade can triple over December and January, then drop away in winter, so we plan connectivity, licensing and staffing capacity to flex with the calendar instead of paying for peak capacity all year round.
Brands we work with
The vendors behind our solutions.
We supply, configure and support the hardware, software and security brands your team already relies on.
Explore all brands
Reviews
What our clients say
How we work
From first call to fully managed, in four steps.
Switching IT providers feels risky, so we keep it boring and predictable. You always know what we're doing, what it costs and when it happens.
- 01
Free IT audit
We spend 30 minutes reviewing your network, devices, backups, licences and security posture, then send you a plain-English report of what we found and what it means for your business.
- 02
A plan and a fixed price
You get a prioritised roadmap: what needs fixing now, what can wait, and what it costs. One monthly fee covers support, monitoring and licence management — no hourly surprises.
- 03
Onboarding without downtime
We deploy monitoring agents, secure accounts, tidy up backups and document everything. Migrations and cutovers happen after hours so your team keeps working.
- 04
Ongoing support and reviews
Staff log issues by phone, email or AnyDesk and get a real engineer. Every quarter we review tickets, uptime, security alerts and upcoming renewals with you.
What's included
One monthly fee covers the whole stack.
Managed IT from CXIT isn't a support hotline bolted onto a hardware bill. It's day-to-day support, preventative maintenance and the planning that stops problems happening again.
See every service- Unlimited remote support during business hours, with onsite visits included
- 24/7 monitoring of servers, network devices, backups and disk health
- Managed antivirus, patching and Windows update policy across every device
- Microsoft 365 licence management, mailbox setup and staff onboarding or offboarding
- Daily backup verification with documented restore testing
- Asset register, network documentation and password vault handover
- Quarterly technology reviews, budgeting and hardware lifecycle planning
- One point of contact for fibre providers, hardware vendors and software suppliers
Where we work
IT support across the Garden Route.
Our engineers live here. That means an onsite visit is a short drive, not a flight — and we already know the fibre providers, the load-shedding schedules and the seasonal pressure a Garden Route business runs under.
Knysna
Knysna is where CXIT is based, so support here is genuinely local — we know which parts of town have fibre, which have LTE only, and how often the power goes out.
IT support in KnysnaSedgefield
Sedgefield's small-business community runs on lean teams, so technology has to just work. We support shops, guesthouses and practices along the N2 and through the village.
IT support in SedgefieldGeorge
George is the commercial hub of the Garden Route, with bigger networks, multi-site businesses and more staff to look after. We scale support to match.
IT support in GeorgePlettenberg Bay
Plett businesses swing between quiet winters and flat-out December seasons. We build systems that hold up when the town triples in size — and holiday homes that need remote monitoring.
IT support in Plettenberg BayMossel Bay
Mossel Bay mixes industry with tourism, and the salt air is hard on hardware. We spec equipment and enclosures that survive the coast and keep working.
IT support in Mossel BayCommon questions
Straight answers before you call.
These are the questions business owners ask us most often, answered the same way we would answer them on the phone. If yours isn't covered here, call 044 001 2632 or send a message and an engineer — not a call centre — will come back to you with something specific to your business.
What areas of the Garden Route does CXIT cover?
We're based in Knysna and Sedgefield and support businesses from Mossel Bay and George through to Plettenberg Bay. Remote support is immediate, and onsite visits are scheduled the same or next business day depending on urgency.
How much does managed IT support cost?
Managed IT is billed as a predictable monthly fee per user or per device, based on your team size, the systems you run and the response times you need. We quote after a free IT audit, so the price reflects your actual environment rather than a generic package.
Do you support small businesses, or only larger companies?
Both. We look after single-site businesses with five users as well as multi-site operations with dozens of staff. The tooling is the same; only the scope of the agreement changes.
Can you take over from our current IT provider?
Yes. We document your environment, take ownership of licences, domains and administrator accounts, and run a handover checklist so nothing is left behind. Most transitions complete within two weeks with no downtime.
What happens if the internet or power goes down?
We design for load shedding and fibre outages with UPS-backed network equipment, LTE failover and cloud-hosted email and files, so staff can keep working from a phone or another site while the primary line is restored.
Let's keep your business connected.
Book a free 30-minute IT audit. We'll review your setup and show you exactly where you can save time, money and risk.