Services
Full-stack IT for local business.
One partner for every layer of your technology — from the fibre in the wall to the cloud that runs your business.
CXIT supports businesses in Knysna, Sedgefield, George, Plettenberg Bay and Mossel Bay with a full set of services that work together: everyday helpdesk support, Microsoft 365 and hosting, security and backup, networking and Wi-Fi, phone systems and CCTV. You can take the lot as one managed agreement or start with the single piece that is causing the most pain, and add to it as your business grows. Every service below has its own page explaining what is included, how we deliver it and what it means in practice for a small or mid-sized business on this coast.
Support
Day-to-day support is the foundation everything else sits on. Staff need someone to answer when a laptop won't start, a printer disappears or a file is gone, and they need it fixed in minutes rather than days. Our helpdesk handles the routine requests remotely, while our engineers get in the car for anything that genuinely needs a person on site — cabling, hardware swaps, new offices and server work across the Garden Route.
Managed IT Services
Your entire IT estate monitored, maintained and supported for one predictable monthly fee.
Managed IT ServicesRemote IT Support
Instant help from our Knysna and Sedgefield engineers via secure remote sessions.
Remote IT SupportOnsite IT Support
Engineers on the road across the Garden Route when a job needs hands on hardware.
Onsite IT SupportCloud & Productivity
Email, files and collaboration are where most businesses actually spend their day, so they need to be set up properly rather than pieced together. We migrate mail, tidy up licensing, secure accounts with multi-factor authentication and organise shared files so people can find what they need from the office, home or a phone — without leaving copies scattered across personal accounts.
Business Email Hosting
Reliable business email with spam filtering, archiving and proper domain records.
Business Email HostingSecurity & Continuity
Protection is only useful if it is layered and tested. We combine endpoint security, email filtering, patching and staff awareness with backups that are verified by restoring them, not just by a green tick on a dashboard. If the worst does happen — ransomware, a failed drive, a flooded office — the recovery plan already exists and we have practised it.
Data Backup
Automated, encrypted backups held locally and offsite, with verified restores.
Data BackupDisaster Recovery
Tested recovery plans so your business is back online fast after an outage.
Disaster RecoveryConnectivity
Nothing else works when the line is down. We design networks for local realities: fibre where it is available, LTE failover where it isn't, UPS-backed switches and routers so load shedding doesn't take the business offline, and Wi-Fi planned for the building rather than plugged in and hoped for. Phones and cameras sit on the same foundation — cloud phone systems that follow staff to their mobiles, and IP CCTV with proper coverage, sensible recording retention and remote viewing that actually works from your phone.
VoIP Phone Systems
Cloud phone systems with desktop and mobile apps, and lower call costs.
VoIP Phone SystemsNot sure what you need?
Every business is different. Book a free consultation and we'll design a stack that fits your team and your budget.